All in Case Study

How Negative Online Comments Changed a Business

A few weeks back I wrote a post on how to respond to negative comments on Yelp.  When I shared the post on LinkedIn I got some great insights as to how negative online comments have affected certain businesses. 

I got an interesting comment from Chris Bachman that led to a more in-depth conversation of the experience he had with assisting a company combat their bad Yelp reviews. I asked him if he would share his story for the MelissaLeiter blog.